Versa Desk Reviews

Everybody at VersaDesk has been great from Louie in Sales and Maria and Veronica in Customer Service. They have all been absolutely wonderful, friendly and helpful!
The quality and workmanship of the Foundry Bench is amazing. The LED lights are well worth the cost and effort to throw a lot of light on my work surface and keyboard. Thank you VersaDesk!

I have purchased many desks in the past for our office. I am a producer and multi media specialist and we work in a very diversified industry and use many tools. I never dreamed that someone could ever satisfy our needs for a desk that could fill the gap in our needs. I love this desk. I see several Versa desks in our future and I love to show it off when clients visit. Very cool and very effective. The build quality is amazing. I work in many manufacturing environments and a lot can be learned by the quality of this desk. I cannot say enough and I never write reviews. Thumbs up to this desk!

As far as I could tell, you had no customer service. I called repeatedly but could never get in touch with anyone via the phone number and nothing on the website worked either. I actually thought I had been scammed and thrown away $1000 on a product that would never show up. Seriously I was about to call my credit card company and report my order as FRAUD! I was willing to give it 30 days and luckily the shipping notice came just before then. But really and truly you must do better because the desk, once I received it, has been fantastic. It is shameful to lose business when your products are good!

We've got a number of VersaDesk's in our office and I was having issues with some of the monitor arms not being very stable (hard to secure tightly without possibly breaking the handle). Veronica was able to give me all the information I needed including confirming their balance arms include a shorter bolt for mounting on the VersaDesk in the grommet so we'll be switching over to those arms going forward for better stability. The information Veronica provided was greatly appreciated.

It took over two months and (3) phone calls to get our desk. I will not do business with Versa desk again.

My email address was retired, so I was unable to log into my account.
During a chat with Veronica, she gathered all my information, told me I'd be assigned a new sales rep, and reconfirmed my information. Having a Help Desk management background myself, I know she asked all the right questions, and was quickly responsive. Kudos to Veronica!

Amazing Customer Service


Had an issue at first with slow responses which I take partial blame for. Eventually got in contact with another representative and was assisted by them and and a super to get my issue resolved. Both were extremely helpful, swift, and professional. Awesome customer service experience with the two of them!

Veronica Mendoza took care of me from start to finish. I find VersaTables chat feature to be quite helpful and Veronica was on the spot every single time. I contacted her several times and the continuity of care in dealing with her each time really made this buying experience a pleasure. The product we got was a known item and it was perfect. Thanks again for all that you do...and special thanks to Veronica!

Veronica to be the most valuable asset for The company . I had no luck in reaching a satisfactory reply from my first CS agent whom gave me a run around and worst blocked me from their toll free number.

Veronica picked up my call after I used a different phone … and she had resolved the broken set that I have.

Hats off to you Veronica !

Edward

I truly love my desk and am super happy that I can adjust it (4 different heights) whenever I feel like it. I programmed my desk with the different heights that I prefer and all I need to do is hit a button to change the heigh...GREAT! This makes me super happy and it is very easy to do.
The only thing I didn't know or maybe didn't pay attention too, the desk needed to be assembled. It was delivered in four / five boxes and feel blessed that my brother had time and the knowledge to assemble it. I would not have been amble to do it.